When we add certificate into IIS\Server Certificates, please make sure you have given 'Read' permission for the users that's hosting your web service/site.
Start MMC and add the Certificate Snap-in, selecting the right
container owner for your SSL certificate. Find the certificate (it's
probably in the personal store), right click on it and choose All Tasks
> Manage Private key. Grant read access to the private key to the
user hosting your service.
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